Services
Planning & Zoning Operations Support
- "On Call" Planner Services: Respond to walk-ins, phone calls, and email inquiries to ensure timely and accurate responses.
- Permit Review: Review applications and plans for permits, licenses, and other administrative approvals.
- Development Review: Review development application materials for completeness and compliance and lead staff review process.
- Board/Commission/Council (BCC) Staffing: Manage BCC agendas, prepare staff reports and draft ordinances, and present to local officials.
Process Improvement
- Operational Audits: Audit daily operations and prepare process maps to identify pain and gain points of review procedures.
- Law & Policy Amendments: Update regulations and policies to align with community goals and practical application of requirements.
- Standard Operating Procedure (SOP) Development: Document consistent practices and reduce training gaps across staff and boards.
- Implementation Support: Provide staff training, prepare onboarding materials and strategy, and develop check-in metrics for success.
Communication Tools
- Website Improvements: Collaborate with communications staff to improve website navigation and access to local zoning regulations for customers.
- Information Design & Content Strategy: Develop audience-focused materials to simplify complex local requirements for homeowners and businesses.
- Public-Facing Platforms: Support creation and maintenance of digital tools (maps, development timelines, etc.) to support civic engagement.
- Visual Communication & Branding: Oversee alignment of digital and print materials with community goals and visual standards.
Strategic Planning & Project Management
- Strategic Alignment: Facilitate goal-setting and work planning that connect daily operations to long-term community and organizational objectives.
- Project Scoping & Delivery: Lead end-to-end project management—from scope and schedule development to outcome tracking.
- Resource & Budget Oversight: Develop and monitor project budgets and staffing plans to ensure efficient, transparent use of public resources.
- Performance Monitoring: Establish metrics, systems, and evaluation tools to track progress, measure impact, and guide data-driven adjustments.
Data Management & Systems Analyses
- Data Collection & Standards: Establish consistent frameworks for interdepartmental property and project data entry and flow.
- System Integration: Facilitate database modernization to efficiently and accurately manage property-based datasets and public records.
- Performance Analysis & Reporting: Convert raw data into insights that guide budgeting, staffing, and resource allocation with greater transparency.
- Data Governance & Continuity: Create documentation and protocols that ensure consistent data management, compliance, and accessibility.
Get in Touch
Let’s start a conversation about how DemosPro can support your community’s goals. Reach out today to explore tailored solutions that make local government more effective, equitable, and people-focused.